Frequently Asked Questions
Everything you need to know about your Wilderness gear.
When will my order ship?
Standard orders are typically processed within 3-5 business days. Once shipped, you will receive a tracking number via email to follow your package's journey.
What is your return policy?
We accept returns on unworn and unwashed apparel within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging.
How do I know which size to choose?
Each product page includes a detailed size chart. Our apparel generally follows standard unisex sizing, but we recommend measuring a favorite shirt at home to compare for the perfect fit.
Do you ship internationally?
Yes, we ship to fans worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer upon delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How should I care for my Wilderness apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat or hanging to dry.